Scope and Application
This Privacy Policy applies to:
- Visitors to our website: www.dds.net.sa
- Prospective and current clients, partners, resellers, affiliates, and service providers.
- Users interacting with our digital services, including Huawei Cloud products
distributed by DDS.
This Policy is governed by the Saudi Personal Data Protection Law (PDPL) issued under
Royal Decree M/19 dated 09/02/1443H and its implementing regulations.
Data Controller
Dimofinf Digital Solutions acts as the Data Controller for the processing of personal data
collected through our platforms and services.
Company Name: DRUB DEM AL-SAHABA Technical
CR Number: 7048826593
Address: Prince Mishal Ibn Abdulaziz Street, Irqah, Riyadh, Kingdom of Saudi Arabia
Email: Info@dds.net.sa
What Personal Data We Collect
We collect various categories of personal data, including:
Identity & Contact Data
- Full name
- Email address
- Phone number
- Job title and company affiliation
- Government ID (when legally required)
Technical & Usage Data
- IP address and device type
- Browser and OS information
- Interaction logs (pages visited, time spent)
- Referring URLs and session cookies
Service-Specific Data
- Cloud usage metrics, billing details, and usage logs
- Communications via support channels or contact forms
- Documents or data voluntarily submitted for business purposes
Marketing & Communication Preferences
- Newsletter subscription status
- Feedback from surveys and forms
How We Collect Your Data
We collect personal data via:
- Direct interactions (e.g., inquiry forms, email correspondence)
- Automated technologies (e.g., cookies, log files, session tracking)
- Third parties (e.g., Huawei Cloud account provisioning, affiliate partners)
- Full name
- Email address
- Phone number
- Job title and company affiliation
- Government ID (when legally required)
Technical & Usage Data
- IP address and device type
- Browser and OS information
- Interaction logs (pages visited, time spent)
- Referring URLs and session cookies
Service-Specific Data
- Cloud usage metrics, billing details, and usage logs
- Communications via support channels or contact forms
- Documents or data voluntarily submitted for business purposes
Marketing & Communication Preferences
- Newsletter subscription status
Legal Basis for Processing
We process your data under the following legal bases under the PDPL:
- Consent – when required, such as for marketing communications.
- Contractual necessity – to perform our obligations under contracts.
- Legal obligation – to comply with regulatory or governmental requests.
- Legitimate interest – to improve services, prevent fraud, or analyze trends.
How We Use Your Data
We use your data for the following purposes:
- Account creation and user authentication
- Providing and managing our cloud and ERP services
- Partner and affiliate onboarding
- Internal analytics and performance tracking
- Marketing and event communication (if opted-in)
- Compliance with regulatory obligations and legal inquiries
- Ensuring website security and fraud prevention
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and usage behavior
- Store session preferences
You may manage cookie settings through your browser or opt out of non-essential cookies
using our [Cookie Settings Panel].
Data Sharing and Disclosure
We may share your data with:
- Huawei Cloud, where required for service provisioning and support
- Service providers, such as hosting, CRM, or billing platforms
- Regulatory authorities, as legally mandated
- Affiliate partners, only with your consent and under signed agreements
- Legal or contractual successors, in case of merger or acquisition
All third parties must process personal data in accordance with PDPL and our contractual
terms.
Data Transfers Outside the Kingdom
Where personal data is transferred outside Saudi Arabia (e.g., to Huawei Cloud global
infrastructure), we ensure:
- The receiving country has adequate data protection measures
- Standard contractual clauses or governmental approvals are in place
- Data transfers follow PDPL Article 29 and its implementing regulations
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was
collected, including:
- Service delivery and contractual obligations
- Compliance with tax, legal, or regulatory requirements
- Support and warranty periods
Retention periods vary but are determined based on business, legal, and regulatory needs.
Your Rights Under PDPL
You have the following rights under the PDPL:
- Right to access your data
- Right to correction or update
- Right to deletion, subject to legal requirements
- Right to object to processing for direct marketing
- Right to withdraw consent, if applicable
- Right to data portability where technically feasible
To exercise any of these rights, please contact us at: Info@dds.net.sa
We may request identity verification before fulfilling your request.
Data Security
DDS implements administrative, technical, and physical safeguards to protect personal data, including:
- Role-based access controls
- Data encryption at rest and in transit
- Continuous monitoring and intrusion detection systems
- Employee training and access policies
Children’s Data
Our services are not intended for individuals under the age of 18. We do not knowingly
collect personal data from minors without verifiable parental consent.
Changes to This Privacy Policy
We may update this policy from time to time to reflect legal or operational changes. Updates
will be posted on our website with an updated “Last Updated” date.
We encourage you to review this policy periodically.
Contact Us
For questions, complaints, or requests related to your personal data, contact:
Data Protection Officer
Email: Info@dds.net.sa
Phone: +966920034804
Working Hours: Sunday – Thursday, 9:00 AM – 5:00 PM (KSA Time)